Technical Support Assistant

As a Technical Support Assistant, you will play an integral role in supporting the daily operations of Environmental Services. You will be responsible for a variety of administrative tasks. Attention to detail, excellent communication skills and the ability to work independently will be essential to succeed in this role. You will be required to maintain a high level of accuracy, whilst meeting tight deadlines and have the proven ability to work collaboratively in a high-volume environment.
The ideal candidate will have a positive attitude, with strong organisational skills along with the ability to multi-task and provide a high level of customer care and act as a representative for the service.
It is essential that you have knowledge of Microsoft Office, including Microsoft Word and Excel, knowledge of CRM systems would also be advantageous. You should be familiar with KPIs, researching and presenting business information, financial administration, and monitoring service standards.
You will have the opportunity to work flexibly across the working day to meet the needs of the business, your normal working week will be Wednesday and Thursday 07.30 – 15.30, Friday 07.30 – 15.00, 22 hours