Customer Service Administrator

Customer Service Administrator 
 
Location: Portsmouth
 
Salary: £(phone number removed)- £27000 per annum with a view that this will increase 
 
Plus, fantastic benefits which include but are not limited to
Holiday pay
Free car parking
Fantastic progression opportunities
Pension Hours of work: 08:30am – 17:30pm   
 
Start Date: Immediate start available  

This is a temporary to remain permanent after 13 weeks position

Dynamite Recruitment is proud to be working in partnership with a very well-established business in Portsmouth who offer a specialist service to their customers. 
 
Our client is looking to recruit a Customer Services Administrator to join their long-established team to enhance the development of the department. 
 
Your main responsibilities as a Customer Service Advisor are as follows:
Liaise with customers with their enquiries via email and on the telephone.
Provide progress updates and information in a polite and professional manner via email and the telephone.
Liaising with third parties both internally and externally
Full range of administration tasks including data processing, KPI reporting, updating the internal data management system.
Handle queries and complaints in a professional nature in line with company procedures
Completing general administration.   The ideal Customer Service Administrator will have:
Previous experience in a customer service / customer focused position
Good administration skills and experience
Strong attention to detail
Excellent communication skills
A professional and polite “can do” attitude. To be considered please submit your CV asap