Veröffentlicht in: Kundenservice/Call Center in West Midlands | Verfasst am: |
Kelly Services are looking for a Sales Advisor to join a high-end and leading retailer in Loughborough on a full-time and permanent basis.
Salary circa £25,000 per annum depending on experience.
Working hours are 09:00 - 17:00 Monday to Friday
The Role
The role will likely suit someone friendly, confident, and customer-centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements.
As a Sales Advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process which can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a Sales Advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries. Additional responsibilities include:
Answering incoming sales calls
Supporting the Sales Manager
Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
Updating the CRM system with relevant client information and daily activity
Arranging samples to be dispatched
Skills and Experience
Experience in a sales environment
Experience in the luxury goods market (desirable)
Extremely well organised and able to prioritise tasks
Enthusiastic and hands on - this is a busy, fast-paced company
Self-motivated with the ability to inspire those around you
Strong customer focus
Excellent communicator
Must have experience in using a CRM
Familiar with Microsoft office
Do you have a passion for sales? Are you looking for the next step in your career with a well-established company… then please apply for this exciting opportunity!
KSEastMidlands
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age