Service Engineer

Still family owned and run, Avanti Conveyors have evolved from simply fabricating conveyoring systems, to manufacturing and supplying high quality precision equipment, state-of-the-art software and intuitive control systems for materials handling equipment specifically for the global corrugated packaging market. Due to continuing growth in the business they are now seeking a Service Engineer to be part of their ongoing success.
They are based in Furness Vale (Derbyshire) in a converted dye mill set on the edge of the village close to the Peak Forest Canal. They are positioned within walking distance of Furness Vale train station and a short walk from bus routes. Please note that the role is currently based at Furness Vale but will be moving to Glossop later this year.
JOB PURPOSE SUMMARY:
To work as part of the Service, Spares and Support team, supporting all system installations. This engineer will undertake regular service visits to customer sites (UK and international) to ensure the machinery is performing effectively and efficiently.
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
* Undertaking regular service visits to customer sites across the world. Generate report for the visit.
* Resolving electrical, mechanical and software issues.
* Liaising with customers and provide support to operators.
* Fault-finding and on-site system diagnostics.
* In-time, be part of the on-call rota for the 24 hour breakdown calls (1 week in 4).
* Be available to undertake reactive jobs that occur at any site (EN jobs).
PERSONAL PROFILE:
* Proven track record (3+ years) in field service work.
* Electrical and mechanical knowledge in industrial machinery.
* Knowledge of troubleshooting PLCs (ideally Rockwell Allen Bradley ControlLogix PLCs).
* Ability to build relationships with customers to generate confidence and a good rapport.
* Clear communication skills at all levels, especially verbal.
* Strong organisational and time-management skills.
* Attention to detail - accurate and methodical in work.
* Highly motivated individual.
* Calm, reliable, trustworthy, unflappable, and cheerful.
* Confident, enthusiastic, self-motivated and determined.
* Ability to travel to, and work at, all areas of the company’s operations. The position is a mixture of office based and site work in all areas that the company covers, so the ability to travel and work within the UK and abroad is a requirement.
* Eligible to live and work in the UK.
* Valid Full UK driving license and own car