INDUSTRY SEGMENT: Medical Devices
DESCRIPTION: Our client, an international manufacturer and distributor of medical surgical devices and products requires a field-based Bilingual Technical Service Representative. The position is responsible for field repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement obligations while focusing on quality service and customer satisfaction for a key division. In addition, the position will be expected to pursue the renewal of existing service contracts and identify and close new service contract opportunities in order to grow the service business in that region. Candidates must reside in the Greater Montréal Area.
REQUIREMENTS FOR TECHNICAL SERVICE REPRESENTATIVE: In addition to a Biomedical Engineering Degree or related Diploma and 1-3 years' experience as a Field/Technical Service Representative with hospital experience, we require:
- Willingness and ability to travel and service customers within the territory
- Bilingualism (read, write, speak) in French and English
- Proficiency in using schematics, system diagrams and repair/replacement procedures to troubleshoot, repair, and calibrate all products assigned.
We thank all interested applicants, but only those individuals meeting/exceeding the above requirements need apply. Since international travel to the USA and/or other countries may be required, valid documentation is necessary.
To ensure your résumé is given processing priority, please include your current city of residence.