Swedish Speaking Customer Support Agent - Malta

Firma: Betting Connections
Job-Typ: Vollzeit
Gehalt notizen: Competitive

Our client, one of the largest and most well-known iGaming companies is looking for a Swedish speaker to join their Customer Support team and form part of their fun, colourful & bright working office environment
Key Responsibilities:

  • Respond promptly and effectively to incoming customer calls, chats and emails
  • Provide technical support to customers
  • Ensure that more complex customer issues are followed up & resolved in a timely manner
  • Proactively develop customer relationships by maintaining contact at an appropriate level
  • Feedback recurring customer issues to the Team Leader and relevant internal department

Essential:

  • Excellent verbal and written Swedish and English
  • Excellent typing skills – speed and accuracy & computer literacy
  • A proven team player with a can do attitude
  • Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers
  • Flexible approach to working in a dynamic and often hectic environment, able to multitask
  • High level of customer service orientation, with a proven ability to see problems through to their resolution

Beneficial traits:

  • Previous Customer service experience
  • iGaming experience
  • Experienced in using Microsoft Word, Excel and the Internet
  • Shows initiative, suggesting ways to improve the customer experience
  • A passion for Sports

 

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

 

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Get in touch with us to kickstart your career today!

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