Chief Operating Officer - Operations

EFG Bank von Ernst is a wholly owned subsidiary of EFG International, part of EFG International, a global private banking group headquartered in Zurich. EFG Bank von Ernst provides banking services, advice and investment guidance to a range of clients including wealthy individuals, family offices, trust companies and independent asset managers.

The Chief Operating Officer is a Member of the Executive Management at EFG Bank von Ernst, with wide ranging responsibilities including Operations, Real Estate, Technology and Client Documentation. The COO team also supports a wide range of support processes including credit management, risk, compliance, and accounting. They are a key point of partnership with the EFG Group, ensuring that internally sourced support services are managed in accordance with client and regulatory requirements.

Main responsibilities

• Working with the local CEO and Group COO function, collaborate on the formulation of the operating strategy for EFG Liechtenstein
• Manage sourcing of key operational processes from Group functions, inncluding Operations, IT and General Services (including client account documentation)
• Manage local IT requirements, in particular IT security and infrastructure in alignment with global functions
• Manage local real estate requirement, working with the global General Services and Real Estate department
• Prepare and manage budgets for all COO functions
• Monitor the annual financial statements
• With the support of Group Risk funnctions, implement local regulatory and Board risk reporting requirements
• Work with Compliance to monitor and implement regulatory requirements, ensure regulatory and externnal reporting in line with relevant jurisdictions
• Implement global regulations and directives, adapting where necessary to local requirements
• Liaison with external tax advisors, legal advisors, auditors and bank advisors
• Liaison with authorities (banking supervision, taxes, social insurance, etc.)

Skills and experience

• At least 10-15 years experience in management position in a regulated bank or investment management business, in EEA and/or Switzerland
• Experience of managing outsourced services (including intra-group) in a regulated environment
• Experience in delivery of projects that have delivered improvements in banking or investment management processes.
• Ability to think stragetically at executive board level and also be able to operate at a level of technical detail in understanding, supervising and controlling operational or techology processes
• Sound experience and knowledge of Operational Risk management, including the 3 lines of defence model
• Good financial management skills, with experience in improving efficiency and effectiveness, accounting qualification or equivvalent would be beneficial.
• Fluent in German and English communication and presentation skills.

Our values

• Accountability: Taking ownership for tasks and challenges as well as seeking continuous improvement.
• Hands-on: Being proactive to rapidly deliver high-quality results.
• Passionate: Being committed and striving for excellence.
• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset.
• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.

Our company

EFG Bank von Ernst is the Liechtenstein private banking subsidiary of EFG International. Headquartered in Zurich, EFG International has an international network spanning Europe, Asia Pacific and Latin America, and manages assets for private clients all over the world. The bank's services comprise asset management and investment counselling, investment funds, securities brokerage, estate planning and a full array of banking services. EFG Bank offers a stimulating and dynamic work environment.