Veröffentlicht in: Sozialdienste in Südostengland | Verfasst am: |
Quality Assurance Manager
Start date - ASAP
Contract length - Initially 3 months
Hours per week - 37 hours per week
Rate of pay - £500ltd per day
About the Role
The Quality Assurance Manager will play a critical role in ensuring that Slough Borough Council delivers effective quality assurance and evaluation of care and support services. They will manage a small team of Principal QA officers and four staff within the Market Management Team.
Responsibilities
Operational management function for the Quality Assurance Team
Work alongside the Contracts Manager as part of the wider Market Management team
Ensure quality assurance is undertaken by the team to reflect priorities on a risk stratified basis and meetings with service providers are in accordance with the agreed QAF
Through quality assurance processes ensure the team identify and document any areas of concern and address these to improve quality of service provision
To sign off visit reports, action plans, and escalate where necessary
Ensuring providers deliver safe and consistent services that focus on resident satisfaction including dignity and respect, ensuring outcomes are achieved
Identifying and addressing potential points of failure and working with providers to improve
Using robust data management in analysing, tracking and reporting on the performance of services, using local and national data, and national guidelines where appropriate
Identifying models of good practice and to support dissemination of these across agencies, attending relevant Provider Forums, contributing to the development of best practice standardsRequirements
Proven experience within Quality Assurance
Excellent knowledge of quality assurance methodologies and tools
Experience in data analysis and reporting
Experience in adult social care is desirableIf you are an experienced Quality Assurance Manager looking for a new challenge, this is an excellent opportunity to join a leading provider of quality care and support services. Apply now to be considered for this exciting role