Call Centre Agents-grade 10-12

Firma: Ezulwini Services
Job-Typ: Vollzeit
Gehalt: 7.500 ZAR/Jährlich
Branche: Andere

Our Company is looking for call center agents with Grade 10-12.Successful candidate will be able to solve customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
You will receive 5 days training and Certification.
• Manage large amounts of calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to up sell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.
Apply here/ or WhatsApp us on 0649370417 or Call Miss Thandah on 031 301 2281

Für diesen Job bewerben