Front Office Agent (m/f)

Firma: Steigenberger Hotel Business Bay Dubai
Job-Typ: Vollzeit

You have the solution:

  • The first impression counts: you are a friendly host, ensuring our guests feel at home from the moment they step through our doors
  • You fulfil all our guests’ wishes – however unusual they may be – with enthusiasm and creativity
  • You are a professional point of contact at the check-in and check-out desk and have a talent for active up-selling and giving additional recommendations, e.g. special F&B offers
  • You tackle any complaints our guests may have with patience and creative solutions
  • You are friendly when taking room bookings via the phone
  • Far-sighted and cost-conscious, you always keep an eye on the budget and turnover

Your approach:

  • You enjoy dealing with people and are proud when you are able to make our guests perfectly happy and content
  • Personally, you convince with your great charisma, an above-average desire to deliver excellent service and an organisational talent
  • Ideally, you have successfully completed your training in hotel business and/or have already gained some experience working in the reception area
  • Team spirit, commitment and a high level of quality awareness also characterise you
  • Intercultural competence and an excellent command of English are essential for dealing with our international guests
  • You are a confident user of Opera or a comparable hotel software

Für diesen Job bewerben