Auto Damage Appraiser

This position involves the inspection and evaluation of auto damages. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely.
Responsibilities
Inspect autos, photograph damages, and write appraisals as assigned
Review estimates and write desk reviews as assigned
Handle supplements for hidden damage and/or parts price increases
Provide an estimated salvage value on vehicles determined as a Total Loss
Assist Adjusters with problematic physical damage claims
Other related duties as assigned by supervisor
Requirements
Associate’s or bachelor’s degree preferred
3-5 years of experience preferred
Ability to meet continuing education requirements for licensing purposes
Possess and maintain of valid driver’s license
Pass background checks conducted by and to employer’s satisfaction
Working knowledge of auto body repairs and auto mechanics
I-CAR or ASE Certification is a plus
Familiarity with CCC One estimating system
Excellent understanding and skill level of claim handling and customer service
Possess excellent oral and written communication skills via in person, on the phone, and in electronic interactions
Self-motivated and ability to work independently
Excellent interpersonal, negotiation, and organizational skills
Proficient in PC Windows environment
Ability to use various software and technology including - but not limited to - the automated claims management system, digital camera, phone/voicemail call processing.
Utilize resources such as crash books, NADA guides, etc.
Benefits
Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and vacation pay. Invest in your future with our competitive 401(k) plan with company match!
About Us
As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.
The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.