Account Manager

Εταιρεία: CV-Library
Είδος εργασίας: Πλήρης απασχόλησης

Account Manager

Location: Porto, Portugal  

Founded over 20 years ago and have been built on a foundation of passion for helping people into jobs, whilst always upholding the highest level of partnership with customers. Due to increasing demand from our customers we are recruiting for an Account Manager to join a new office, to the South of Porto.  

Are you passionate about putting customers at the heart of everything you do?

Are you looking for your next recruitment challenge in a fast-paced onsite team? 
If you answered yes to the above, we want to hear from you.

Why work for Omega?

We believe in rewarding our people not only with a competitive salary, industry-leading training that maximises your potential but with a range of benefits. 

Excellent progression opportunities within Omega & Staffline Group
Performance-related bonus based on personal and company performance 
Holiday entitlement starting at 24 days and an additional day to volunteer in your community or a charity of your choice
Offsite team building and socials 
The Account Manager Role

Customer Experience 

Building effective relationships with workers & key clients, attending planning & forecasting meetings to fill requirements, highlighting any challenges proactively 
Using our feedback system (have your say) to review all worker and client comments, acting on feedback to identify ways of continuously improving processes
Being the first point of resolution for all client and worker queries 

Actively seeking commercial opportunities within your local area to grow your current client base and develop future opportunities with existing clients

Managing compliance requirements, ensuring your site is compliant against policies such as Agency Worker Regulations (AWR), National Minimum Wage (NMW) and Right to Work  
Regular assessment of volume requirements, planning campaigns for seasonal recruitment  
Understanding local labour markets and recruitment trends, analysing competitor data
Managing both our worker database and our Candidate Engagement Platform

Being an effective leader to an onsite/remote team, providing site cover when needed
Facilitating training and supporting your team to aid their development 
Holding regular team meetings to share site and business updates 
Who are we looking for?

You will be ambitious with a desire for continuous improvement
An entrepreneurial spirit and the ability to respond quickly to changing demands
You will have a passionate and driven attitude
The ability to use your initiative to overcome obstacles
What do we need from you?

A full driving license with access to your own transport
Previous recruitment experience – experience working onsite would be desirable
People Management experience and leadership skills 
Omega are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status