Product Manager - Software

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I have an exciting opportunity for a Product Manager to join a family-focused financial governance firm! Working as a key part of the software implementation project team, you will be responsible for driving and managing technology enabled change, discovery and innovation whilst driving the implementation of core customer platforms to meet business requirements. Starting ASAP, paying up to £72,000 per annum.

Key Responsibilities:

Play an integral role in the delivery of a new software platform.
Continuously monitoring and optimising the customer journey, to improve customer satisfaction and other product performance metrics.
Build strong engagement with the stakeholder network.
Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers.
Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data.
Working directly with the UX team to identify customer research opportunities to identify future roadmap items.
Develop the end-to-end data processes to ensure the organisation is ready to manage an system failure efficiently and accurately.
Product owner for the project scrum team.
Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria.
Managing dependencies and conducting UAT.
Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices.
Assist with deployments and production support issues