Customer Support Agents Dispatchers

Εταιρεία: CDS Call Dispatch Scholz GmbH
Είδος εργασίας: Πλήρης απασχόλησης

Ambitious and interesting tasks, nice colleagues in an international team, an in-depth training and direct hire - this is our offer for YOU! We are searching for talented communicators for our small multilingual team. No work experience or diplomas needed! As of April 2020 we are opening a branch office in the heart of Aachen and looking for 4 communicative customer support agents / dispatchers. You are welcome to work in our Aachen branch office or from home in the Netherlands (After the initial trainings of 4-6 weeks). Answering customer queries by phone and E-Mail. Opening tickets within CRM systems like SAP and others. Forwarding the tickets to the correct technical support teams. Following call scripts and predefined service processes. You speak fluently Dutch and French, verbally and written. Your english skills are proficient enough for the internal communication. No specific work experience needed. No School or University degrees needed. You are able to use a Microsoft PC an...