Japanese Technical Support

Είδος εργασίας: Σύμβαση
Μισθός σημειώσεις: 14x Salary plus Bonus
Βιομηχανία: Συμβουλευτικές

Position:  Japonese Customer Service Greece
Mission
To receive and handle inbound calls, emails, chat inquiries and provide support in  Japanese using relevant applications.
The Job
Receiving inquiries through inbound calls, emails, chat within a busy customer service team.
Acting as the first point of contact for all Japanese speaking clients.
Pro-actively responding to customer queries in Polish and English via inbound calls, emails, chat.
Data inputting and information management.
Liaising with the team leader to resolve any customer complaints/issues.
This is a project based environment and there are real opportunities to develop within the role and also within the company itself.

Prerequisites
v  Graduates of High School, College, University
v  Fluent to native standard Japanese
v  Fluent English (Proficiency level)
v  Good Knowledge of PC (hardware, software, internet)
v  Excellent communication skills
v  Strong team spirit
v  Passionate about customer services

 

The Company Offers:
v  International Working environment
v  Market standard Salary
v  Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to two weeks hotel accommodation)
v  Paid training (after the 4th day) using the latest technology
v  On-site canteen
v  Great Benefits & Discounts
v  Modern and pleasant Working Environment
v  Casual dress code!
v  Career Development Opportunities
v  Company Family Program (summer camp for children, discounts etc.)
v  Extra overtime pay
v  In-House doctor and examination center
v  Greek lessons
v  Welcome event
v  Employee relations team to help new hires integrate in the Greek lifestyle and culture
v  Employee Discount book with special employee offers and discounts

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