German Customer Support Agent

Εταιρεία: Aspire Global
Είδος εργασίας: Πλήρης απασχόλησης
Βιομηχανία: Άλλα

Aspire Global; a publicly traded online gaming company, is looking for a dynamic and motivated German Customer Support Agent.

 

Main Responsibilities 

  • Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
  • Create added value by identifying and maximizing sales opportunities
  • Natural communicator through email, online chats and telephone

 

What will you be doing day to day?

  • Making all our players happy in a fast paced environment
  • Strong communicator as well as instinctive solution provider
  • Taking on board feedback, learning and constantly enhancing your already incredible skills
  • Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
  • Working independently and being trusted to make decisions to improve player satisfaction and team results
  • Be an amazing team player every day
  • Just simply be unstoppable!

 

What are your skills?

  • You are awesome in German, both written and spoken (and pretty good in English too)
  • You have experience and a passion in dealing with customers
  • You thrive at multi-tasking
  • Master new skills quickly
  • A super positive attitude
  • Expert coffee maker (tea making is also considered an asset) :)

 

 

 

 

 

 

 

 

What will Aspire Global give to you?

  • 3 weeks in-depth initial training so you can hit the ground running with confidence
  • Cool offices based in the most popular location on the island – central Sliema
  • Career progression opportunities – 47% of our employees have been internally promoted!
  • Amazing colleagues - we are 1 big happy family from top to bottom!
  • 26 vacation days
  • Monday to Friday breakfast!
  • Fruit & biscuits daily
  • Friday Beers (bi-monthly) 
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
  • Develop your sporting abilities by joining our company football team
  • Weekly classes offered at one of the best fitness clubs on the island
  • Private health insurance
  • Free eye testing
  • Anniversary rewards
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world

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