customer support agents

Εταιρεία: Betting Connections
Είδος εργασίας: Πλήρης απασχόλησης
Βιομηχανία: Συμβουλευτικές

Looking for several customer support agents to work in Malta or abroad.

German

Finnish

Danish

Dutch

Norwegian

French

 

Role and Responsibilities

·       Guide customers through the site and assist them in using the various services and products offered.

·       Answering customer’s enquiries via phone, email and live chat timely and in the highest of standards.

·       Work in a team, support team members and contribute to a good atmosphere at work.

·       Work closely with the Payment and Fraud team and assist them with phone verification of players and other form of tasks.

 

Formal Role Requirements (Qualification and Education)

·       Experience in communication and marketing

·       Excellent in written communication in both English and German

·       Experience from online gaming is meritorious 

 

Personal skills and traits

·       Excellent communication skills

·       Structured and organised

·       Takes initiatives and completes tasks

·       Performs well under pressure

 

Send me your CV at [...]

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