Customer Service Engineer

Wat ga je doen?We are looking for new talent to join our aeronautical customer support engineering team. As a Customer Support Engineer, you will be responsible for addressing customer inquiries regarding technical issues through various communication channels, including Internet-based systems, telephone calls, and email. You play a crucial role in providing prompt and effective solutions to both personal and business clients, ensuring customer satisfaction and retention.A description of the daily tasks:

• Act of new regulations, maintenance requirements and aircraft type related maintenance instructies/information
• Create and maintain programs based on data
• Monitor the airworthiness status of aircrafts and execution of maintenance
• Analyze maintenance related parameters

Waar ga je werken?This company is a prominent player in the field of aviation maintenance, with a focus on providing top-quality service for various types of aircraft, including regional jet aircraft and turboprop aircraft. Established in 1988, it has established itself globally as an independent service provider, dedicated to ensuring the safety and reliability of its customers' fleets.

Wat mag je verwachten?

• 1FTE 40 hours per week
• Salary €3000 - €3500 depending on education and experience
• Good primary and secondary employment and working conditions
• 25 leave and 13 ATV days per year
• Annual profit sharing
• Excellent pension scheme

Wie ben je?

• Degree in aeronautical engineering or equivalent knowledge level by experience.
• Basic understanding of EASA legislation related to Part-M and Part-21 is an advantage.
• Have experience with aircraft system- and structural design is an advantage.
• Good knowledge of Microsoft Office Programs, CAD software and database environments.
• Good English communication skills in writing and verbally.