Customer Service - French & Dutch

Εταιρεία: Undutchables
Είδος εργασίας: Άλλα
Working hours is 8.30 - 16.45.
Ideal candidates for this role possess the following attributes:
  • Minimum MBO 4 education level.
  • Proficiency in both French and Dutch languages Working hours is 8.30 - 16.45.
    Ideal candidates for this role possess the following attributes:
    • Minimum MBO 4 education level.
    • Proficiency in both French and Dutch languages is a must.
    • Customer-centric mindset coupled with a meticulous attention to detail.
    • Strong organizational skills and an ability to multitask effectively.
    • Analytical problem-solving capabilities.
    • A team player with excellent communication skills.
    • Proficiency in MS Word, Excel, and Outlook, with prior experience in SAP and SalesForce being advantageous.
    Here's a glimpse into what the role entails:
    • Engage in both inbound and outbound calls, addressing queries from internal and external stakeholders on various topics such as availability, orders, shipping dates, and pricing.
    • Provide essential administrative support in managing purchase orders with suppliers.
    • Handle the creation of credit notes and invoices according to established procedures.