Internal Account Manager

Internal Account Manager
£26,000 to £28,000pa d.o.e, NN14 2WB, 30 days holiday, 9am till 5pm Mon to Thurs & 8.30am till 4.30pm Fri, Permanent, Immediate Start, Permanent

Due to continued success and rapid expansion plans, a head office location of a market leading manufacturing company has an exciting opportunity for an Internal Account Manager to join them. You will provide account administration support to their customers across the UK:

Processing customer orders from email, onto in-house system, cross checking order requirements and current stock levels.
Liaising with Production re planning requirements
Arranging order collections via couriers, advising customer of ETA, and advising of any unforeseen delays
Ensuring all relevant paperwork is correct and present for the warehouse team to be able to despatch the order
Raising and distributing quotations to both existing and prospect customers, following up on quotation in advised lead time
Forecasting and prompting customers on repeat orders, highlighting to customers production lead times, so expectations are set
First line management of customer complaints, raising internal investigations and updating customers on progressWe would expect the successful Internal Account Manager to be able to demonstrate a good working knowledge of Microsoft office, be an excellent communicator and have a friendly, professional and positive manner to be able to build strong supplier relationships. You will be supported 1 to 1 to become familiar with company processes and procedures.

You will be joining the Head Office of a company that has been established for over 60 years, and has an enviable reputation in their manufacturing field. Working directory with the Customer Service Manager, this roles offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality products, and they are keen to recruit an Internal Account Manager who strives to offer the same.

·Up to £28,000pa d.o.e
·30 days holiday
·Monday to Thursday 9am till 5pm Friday 8.30am till 4.30pm
·Permanent
·Immediate start
·Christmas holiday shut down

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy