Δημοσιεύτηκε σε: Υπηρεσίες διοίκησης και υποστήριξης σε Ηνωμένο Βασίλειο | Δημοσιεύτηκε: |
Service Administrator
£23,000 - £25,000pa (DOE)
Hybrid/Kings Hill, Kent
Do you have previous administration experience within a fast-paced commercial environment, and particularly strong Microsoft Excel skills? Are you a confident communicator with outstanding customer service skills? If so, we have a fantastic opportunity for you.
Due to an increased workload, Landscape Services are looking for a Service Administrator to join their hardworking team.
In return we will offer you
25 days holiday, plus bank holidays
Never work a birthday again! You receive an extra day off for it to enjoy however you wish!
Generous discount scheme, including gym and retail
Life assurance cover
Health cash plan initiative
A culture of progression and development
Plus many more perks
Key duties
Responding to external and internal customer enquiries on a daily basis, capturing information accurately with exceptional customer service, along with managing multiple inboxes
Providing sales support, contacting customers confirming their quotation requirements were met along with resolving any queries they may have
Lead with the onboarding process for new customers, creating customer accounts and agreements. Updating and maintaining CRM and work scheduling system
Contract support/reporting daily/weekly/monthly to meet customer requirements
Timely and effective processing of purchase orders, ensuring accuracy of records
What we need from you
Experience of working in a busy commercial environment
Computer literate with a strong working knowledge of Microsoft Office specifically Microsoft Excel
Previous administration experience is essential for this role
Excellent communication skills and experienced in providing outstanding customer service
Strong attention to detail
Part of the Commercial Services Group, for over 80 years Landscape Services has specialised in the planning, development and management of grounds maintenance and landscaping projects throughout the South East. In that time we have built a diverse portfolio of experience working with local authorities, businesses, housing associations, schools and sports facilities, national parks and private land owners, to name a few.
About Landscape Services
Landscape Services is a specialist provider of outdoor maintenance and management services, particularly around grounds maintenance, arboriculture, horticulture and landscaping projects. They use their 80+ years of public and private sector expertise to deliver valuable, safe and assured results for our customers, developing adaptable solutions in line with our core values, and theirs, whilst simultaneously helping to sustain our natural environment.
About Commercial Services Group
Commercial Services Group (CSG) is the largest, local authority-owned
trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG
generates over £800m in revenue per annum and provides services to over 16,000
education and public sector customers globally.
CSG is striving to be recognised as the global leader in Education and
Public Sector services, currently operating in 86 countries, with 1,800 staff
across 25 trading brands, providing expertise ranging from: HR Services, IT
Services, Energy, Education Resources, Procurement and many more