Ericsson SME

1.
Expertise in Ericsson Products and Solutions:
* In-depth understanding of Ericsson's product portfolio, including telecommunications equipment, software solutions, and services.
* Specialized knowledge in specific Ericsson technologies such as 5G, LTE, cloud infrastructure, network management systems, etc.
* Stay updated with the latest developments and advancements in Ericsson's offerings and industry trends.
2.
Technical Guidance and Support:
* Provide technical guidance, support, and advice to internal teams, customers, and partners.
* Assist in product design, deployment, configuration, and troubleshooting activities.
* Serve as a point of contact for resolving complex technical issues and escalations.
3.
Solution Design and Implementation:
* Collaborate with sales and pre-sales teams to understand customer requirements and design tailored solutions.
* Participate in solution architecture design, feasibility studies, and proof-of-concept demonstrations.
* Support solution implementation, integration, and testing activities.
4.
Training and Knowledge Sharing:
* Develop and deliver training sessions, workshops, and technical documentation for internal and external stakeholders.
* Act as a mentor to junior team members, sharing expertise and best practices.
* Contribute to knowledge management initiatives by documenting lessons learned, technical insights, and solution blueprints.
5.
Customer Engagement and Relationship Management:
* Build and maintain strong relationships with key customers and partners.
* Act as a trusted advisor, understanding their business needs and providing strategic recommendations.
* Gather feedback and insights from customers to drive product improvements and innovation.
6.
Collaboration and Cross-functional Leadership:
* Work closely with cross-functional teams such as product development, marketing, and operations to drive business objectives.
* Lead technical workshops, review meetings, and collaborative sessions to align on goals and strategies.
* Champion a culture of innovation, continuous improvement, and knowledge sharing within the organization.
7.
Industry Thought Leadership:
* Represent Ericsson at industry events, conferences, and forums as a subject matter expert.
* Contribute to thought leadership initiatives through whitepapers, articles, and speaking engagements.
* Stay engaged with industry standards bodies, academic institutions, and research communities to drive innovation and thought leadership