Business Support Officer

PRIMARY JOB FUNCTION

To provide effective and efficient administrative and technical support within the Parking Service.

DUTIES AND RESPONSIBILITIES

1. To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the service.

1. To ensure all correspondence is collated and sent to printing contractors within the required timescales.

1. To respond to internal correspondence and liaising with external contractors, ensuring Council deadlines are met.

1. To assist in the maintenance and creation of local IT applications, such as Excel, Adobe, Word.

1. To develop general office processes and procedures which include maintaining, updating drafting statistical reports

1. Updating internal and external IT systems and maintaining accurate records.

1. Manage the arrangements of team meetings, producing and distributing minutes

1. Ensure that the highest standards of accuracy and clarity are achieved

1. To be responsible and to deal with stationery and office equipment orders by email and telephone.

1. To undertake other duties commensurate to the grade of the post

5 years admin experience

5 years customer service experience

Business Support Officer Business Support Officer Business Support Officer Business Support Officer Business Support Officer