Project Manager (Telecoms) - Hybrid

Project Manager (Telecoms) – Hybrid / Bath - £34k - £36k + excellent benefits

Our client is a well-established Telecoms organisation based in Bath, due to continued growth and expansion they are now looking to recruit a Project Manager reporting directly to the Head of Delivery.

The Project Manager is responsible for providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position.

Hours – Mon to Fri 9am – 5pm (up to 3 days per week from home)

Responsibilities

* Responsible for coordinating large to enterprise level project deliveries utilising the systems prebuilt project templates and where necessary, using initiative to tailor the delivery to suit the clients' bespoke needs.

* Working with internal and external stakeholders to identify project requirements, delivery timelines and budget – including quality handover from sales during project initiation and then into our support desk on project closure.

* Ensuring projects are planned and managed to meet customer requirements, within timescales and budget.

* Developing and maintaining detailed project management documents to cover all aspects of the delivery including project plans, RAID logs, scope of works, assumptions/dependencies etc. to monitor performance and guide all stakeholders on progress throughout the project lifecycle.

* Identifying and assigning resource to project tasks based on their skill sets, experience and strengths.

* Ensuring that all project snags are documented, followed up and actioned pre-project close down.

* Providing knowledge and guidance to project peers as and where necessary

* Provide project support and guidance to internal teams to assist with presales.

* Scrutinous budget and scope creep monitoring

Desirable Skills:

* Proven work experience as a Project Manager within the Telecoms industry (experience in 3CX a distinct advantage)

* Project Management training / qualifications (PRINCE2 or equivalent)

* Experience managing and working to budget.

* An independent worker within a team, demonstrating self-motivation and discipline.

* Customer-service oriented with a problem-solving attitude.

Package:

* A generous basic salary (based on experience and qualifications)

* Great funded training opportunities

* Progression opportunities as part of a fast growing, successful company

* Opportunities for flexible hours/ hybrid working

* Life Cover of 4x Salary

* Company Pension Scheme

* 32 days holiday (24 days + Public Holidays) increasing with long service and the option of holiday buying.

* Subsidised Bupa dental cover (after probation)

* Subsidized gym membership (after probation)

* Employee Assistance Programme and Access to Smart Health

* Employee Mortgage Services

* Employee Will writing Services

* Enhanced Maternity, Paternity, Adoption and Surrogacy Pay

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