Manager, Business Applications (SAP)

Job Description
The Business Applications Manager partners with business leaders and their team to analyze, design and improve work processes by leveraging information technology systems and services. This role works on requirements definition, application configuration changes and implementation for Zai’s ERP system and other critical business applications (primarily SAP (Financials) and/or Coupa).
Assess business problems and processes to identify actionable opportunities for improvement, design solutions, and determine financial impact.
Manage strategic business initiatives from business requirements through successful execution and partnership with our business leaders.
Perform root cause analysis, create corrective and preventative action, facilitate attainment of measurable outcomes. Conduct needs assessment, planning, implementation, evaluation, and sustainment of change.
Partner with subject matter experts to identify and implement the metrics of success required across business units and cross-functional teams.
Define and maintain detailed specification documents for modifications and new development of reports and expanded application functionality.
Lead activities in support of acquisition, integrations including configurations, conversions, and change management.
Perform QA testing of new features to ensure that requirements are met, and the resulting user experience is as intended.
Lead and support user acceptance testing activities and the deployment of the solution to production.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine, as necessary.
Understand integration points and analyze impacts with other systems that interface with the applications.
Provide support to end users including managing issue resolution and performing root cause analysis.
Work with our outside consultant partners to resolve system production issues or with an implementation.