Restaurant Servers and Bartenders - Pippin's Tavern

We are looking for experienced servers and bartenders in the Gold Coast/Streeterville area. This role will allow experienced servers and bartenders an opportunity to work with an award winning Chef in a rebranding of a Chicago staple. This position requires a passion for genuine hospitality and a desire to cultivate unforgettable experiences in a fun and exciting environment.
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To be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including mornings, evenings, weekends and public holidays (Blackout Dates for no time off requests may include, but are not limited to: St. Patrick's Day weekend, Memorial Day Weekend, Labor Day Weekend, New Years Eve)
Requirements
Provide excellent customer service to ensure guest satisfaction
Maintain a neat, organized front-of-house environment
Assist with opening/closing tasks and side work as outlined
Protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies (BASSET & Food Handler Certifications; any additional certifications as required)
Greet customers with a warm welcome and your name
Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
Take and serve drink orders and up-sell and cross-sell products; check beverages and food for quality and presentation before serving to guests
Check back on guests to ensure quality satisfaction with service and products
Respond appropriately to customer complaints and bring any issues to a manager
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to guests
Conclude dining experience by acknowledging choice of venue; invite guests to return
Required Knowledge, Skills, & Abilities:
Ability to interact with guests and provide excellent customer service
Strong people skills
Problem-solving and conflict management skills
Knowledge and passion for Chicago nightlife a plus!
Ability to lift/move up to 40lbs
Ability to stand/walk for entire shift
Other Requirements:
Must be at least 21 years of age
Must have flexible/late-night/weekend availability
Must provide or be willing to obtain both BASSET & Food Handler certifications
Benefits
$9.24/hr + Tips (Avg $25-$50/hr); Paid Weekly
M/D/V/L
401K ILSC