ICT Service Delivery Manager

Company: Talents4You N.V.
Job type: Full-time

Our customer is a well known national total ICT & Telecom Solutions provider covering Infrastructure services (Networking, Security & UCC), Cloud/Workplace Technologies, Managed Services/Outsourcing and Digital Transformation (IoT, etc).  Due to their growth in Belgium we are looking a Senior Service Delivery Manager. Take ownership of ICT Total Managed Services Projects Define roadmap, planning and scalability Coordinate multidisciplinary teams in order to achieve delivery Close working relationships with internal sales, finance and delivery team Proactive input on SLA and methodologies definition in presales phase Evangelize Service Management best practices  Develop and maintain people network and relationships within assigned customers At least 10 years experience in IT Services A few years experience in ICT Managed Services Excellent knowledge in project and Service management methodologies  Good experience in multiple customer relationships Strong presentation and communicatio...

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