Posted in: Telemarketing/Telesales in Bradford | Posted: |
Job purpose:
Reporting to the Regional Sales Manager, you’ll work closely with customers and key internal stakeholders, providing excellent end-to-end service by offering commercial support to the consumable divisions of the company and beyond.
Main responsibilities:
* Maintaining and developing relationships with existing customers with the support of account managers and customer service
* Visiting potential customers for new business alongside account managers
* Making accurate, rapid cost calculations
* Providing customers with quotations and follow up contact.
* Conducting sales calls with potential and existing customers
* Gathering market and customer information
* Representing the company alongside commercial team at trade exhibitions, events and demonstrations
* Communicating forthcoming product developments and price changes to customers
* Reviewing your own sales performance, against targets as you gain experience.
* Customer relationship management
* Confidently taking and answering enquiries over the phone and by email
* Communicating effectively with the commercial and customer service teams
* Providing excellent customer service by maintaining efficient and regular contact
* Producing reports for internal use both on personal workload and overall quotes of department.
* Maintaining stock levels and providing reports internally
* Conducting customer visits to audit inventory levels and providing reports internally,
Education:
* Good verbal and written communication in English, English and Maths GCSE
Experience:
* Minimum of 1-2 years’ experience in a sales administrative role or proven industry related role.
Specific skills:
* Ability to work with minimum supervision and manage own workload.
* Flexibility, willingness to learn and collaborate.
* Excellent and strong communication skills
* Experience in customer service by face to face, email and telephone.
* Proficient user of Microsoft Office and Office365 applications
* Experience in systems and data analysis, able to create reports.
* Excellent Administrative skills