Technical Support Consultant - German Sofia

Company: Careersineurope.eu
Job type: Full-time

Highly professional and renowned business process outsourcing company with sites across the globe. The Bulgarian site in Sofia is situated in a very modern mall / office area close to the city center and equipped with the most modern and advanced facilities to create an optimal work environment and great atmosphere.

Our client is looking for a Technical Support Consultant to join the supporting team of an international financial company which offers products and solutions in insurance and asset management.

  • Perform account administrative functions to set up system and in-house application accounts and apply appropriate security access
  • Take ownership of the assigned incidents – investigate, troubleshoot and update the incidents
  • Maintains the highest degree of customer service
  • Ensure compliance with corporate policies and standards
  • Work close with the IT management to complete periodic reviews of user access and segregation of duties for the IT organization

  • Excellent command (verbal & written) of German language (not necessarily native, yet fluent) along with English
  • Experience working within an IT environment with any ticketing tools is a strong advantage
  • Good knowledge of Microsoft Active Directory
  • Analytical, systematic approach to problem recognition and resolution
  • Good level of experience with computer based systems
  • Ability to work independently and as part of a team

Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged.

http://www.careersineurope.eu/index.php/page/vacature/solliciteren/1/id/603463/SiteId/3

Match criteria: Customer Service & Support, IT & Telecom, Staff / White collar, Permanent (1 > year), Software support, Hardware support, Euro < 1400, 36 - 40 hours (Fulltime), Mid level, Higher level (BA/Bsc), Higher level (MA/Msc), Starter, 1 - 2 years, 2 - 4 years, 4 - 6 years, 6 - 10 years, Bulgaria, English, Dutch, Yes, EU/EER citizen or general work permit

Consultant name: Careers in Europe Recruitment
Consultant e-mail: [...]
Company name: CareersinBulgaria.eu

Niels Jordens
Posted by:
 Niels Jordens

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