User support technician

Company: Quresh consultancy incorporated
Job type: Full-time
Salary: 2,900 CAD/Hour

Location: Mississauga, ON L5L 3P9

Salary: 29.00 hourly / 40 hours per Week

Job Type: Permanent employment,Full time

Starts as soon as possible

1 vacancy

Languages: English

Education: College/CEGEP

Experience: 1 to less than 7 months

Tasks:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

How to apply:

By email

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