Systems support representative; hutchsystemscanada@gmail.com

Job type: Full-time

Salary: $31.00/Hourly

Job Type: Permanent, Full-Time

Start Date: As soon as possible

Language: English

Positions Available: 1

NOC Job Title: Systems support representative (NOC 2282)

Job Location(s)

Abbotsford, BC, V2S 2E2

Job duties:

  • Communicating electronically or in person with the software users facing difficulties.
  • Execute solutions with references from guides, manual and other documents.
  • Provide advice and real time assistance to the user.
  • Perform follow-up communication to ensure customer satisfaction.
  • Collect information and maintain problems & solutions log for the users.
  • Maintain records of daily communication transactions, problems and remedial actions taken.
  • Redesign & update applications and software if required.
  • Assist clients with the installation of upgrades.
  • Provide proper network, internet support to the users.

Requirements:

  • Completion of Secondary School Education is required.
  • Minimum Post-Secondary Education in the same field required.

 

How to apply:

By email: [...]

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