Retention Representatives (English and Arabic)

Company: Alvexo
Job type: Full-time
Industry: Other

VPR Safe Financial Group Limited (Alvexo), one of the leading Forex companies in Cyprus is looking for qualified professionals to join our team as Retention Officers (Arabic and English)


Required Skills:


·         Excellent Knowledge of Arabic/English language, both written and oral is a must

·         University /College or other Degree in a relevant field

·         At least one year previous experience in Retention in a regulated financial services company is considered an advantage

·         Excellent communication skills – verbal and written

·         Ability to work as a part of a team

·         Ambitious, persuasive and highly self-motivated 


Main Duties and Responsibilities:


·         Building and maintaining relationships with new and existing clients

·         Ensuring customer satisfaction through professional communication

·         Assisting clients with queries

·         Promoting the company’s products and services in an effective manner

·         Regularly report to the management

·         Maintaining and updating our CRM

·         Achieving key performance indicators



An attractive remuneration package will be offered to the successful candidate along with the opportunity to develop skills and knowledge in a young, dynamic and constantly growing environment


We are located at 1 Agias Fylaxeos Street, KPMG Center, 3025 Limassol.


Please send your CV at [...]  (quoting the job title in the subject line). All applications are maintained in strict confidence


Due to high volume of CV received only successful applicants will be contacted



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