German speaking travel adviser

Job type: Contract
Industry: Travel & Tourism

The position we are offering is Customer Service Consultant with German and English language. Our Customer Service Consultants are primary contact for passengers. They are handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in, sale of tickets and a lot more. We usually communicate with our passengers in Italian, the rest of the calls is in English. English is also our internal communication language. 

• The Customer Service Consultants are the primary contact for our customers
• They answer questions regarding the flight reservations, cancellations and online check in via phone
• The calls are handled in German and English

• Fluent knowledge of both the German and English language
• Good communication skills
• Flexibility and stress tolerance
• Spirit and eagerness to learn new skills
• Good PC skills

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