Ask Hr Representative with Italian

Job type: Full-time
Industry: Pharmaceutical

Are you interested in having a career in HR? Can you speak fluent Italian? Do you want to work in multinational and multicultural company that offers you interesting career growth?

Main responsibilities include:
• Provides customers with accurate, consistent and timely responses to their questions, and issues regarding HR transactional and technology needs
• Develops an in-depth understanding of the customer’s needs and engages with customers to ensure quality of response
• Contact person for employees on a wide range of questions related to global, regional and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs
• Prepares letters, contracts, correspondence, forms and other HR related documents
• Works with the HR Service Center team to achieve solutions/improvements for all processes/tasks performed in the HR Shared Service Center and pro-actively works on an efficient info flow between HR Partners and other parties

 

MUST HAVES
• Fluent (verbally and in writing) in English and Italian
• Experience in a front office facing Customer Service/Shared Service environment and/ or administrative job required
• Bachelor or Associates Degree in addition to one year of customer service related experience OR High School diploma or equivalent with 2 or more years of customer service experience
NICE TO HAVES
• 1 to 3 years of experience working in Human Resources, Customer Service, Administration sectors
• Experience in multinational company
• Interested to further develop within an international HR Shared Service/Shared Service environment
• Experience working with SAP, Taleo and/or any other ERP systems and HR IS

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