Inside sales-english & german/french/italian(work from home)

Company: Medical Departures Inc.
Job type: Full-time
Salary:
EGP 20,000 - EGP 30,000 / Month
Salary notes: Salary is on negotiating depend on experience
Industry: Healthcare
Area/Neighbourhood: Hr@Medicaldepartures. Com

POSITION OVERVIEW:  

Medical Departures’ Inside Sales agents are responsible for helping American & Canadian  patients book their medical & dental appointments at our global clinics via www.medicaldepartures.com  & www.dentaldepartures.com. Work duties to be carried out remotely in coordinator's home or work space. Patient coordinators are available via phone, live chat, social media and email to assist Medical Departure patients with every aspect of planning and coordinating their global dental and medical care.

Responsibilities:

  1. Convert phone calls, chats, emails from Americans & Canadians into dental & medical bookings at dental/medical clinics in Mexico, Costa Rica, Panama, Colombia, Thailand, Indonesia, Vietnam, Philippines, Spain, Poland etc.

  2. Coordinate appointment bookings between dental providers and patients in English and/ French/ German/ Italian or Spanish.

  3. Recommend promotions which can help patients save money on their medical or dental treatment

  4. Follow the suggested script provided to all Inside Sales Representatives

  5. Daily tracking and monitoring of Sales funnel, conversions, and projections

  6. Proactively identify systemic issues that need to be resolved to prevent future customer concerns

  7. Respond swiftly and courteously to customer inquiries or complaints

  8. Upgradel patients by recommending higher-value dental or medical treatments

  9. Capture customer information, including email addresses, phone numbers, desired healthcare destination & medica/dental procedures for future follow-up

  10. Adjust sales presentation based on success/fail averages

  11. Coordinate with other departments (Sales managers, Marketing department);

  12. Record details of inquiries, comments and complaints.

Job Requirements:

  • High level of technical savvy & ability to learn new programs/systems

  • Fluently English Written, Read and Speak

  • Excellent in French/ German/ Italian or Spanish.

  • Excellent phone skills, Good personalities.

  • Travel savvy; must have international travel experience

  • Prior sales experience

  • Prior customer service or hospitality experience

  • Experience tracking/maintaining a sales funnel & use or CRM/CMS systems

  • Service minded

  • Ability to work responsibly and productively from a remote home-office environment

  • Prompt and ready to service clients at airport, hotels, hospitals/clinics

  • Experience working with clientele of diverse ages backgrounds, experience with elderly clients a plus

  • Weekend availability when required

  • Excellent overall communication skills

  • Ability to handle high volume of email and phone traffic (leads & prospects)

  • A plus-Technical familiarity & knowledge of dental/medical procedures & terminology

  • A plus- Experience with medical, hospital field.

 

Equipment Requirements:

  • High speed internet connection

  • Reliable computer with webcam and microphone interface

Benefits:

  • Base salary - Negotiable (USD)  (Junior-Mid Level),

  • Performance incentive (Commission),

  • Phone, Internet expenses 

  • No minimum vacations (On approval) and work from home

 

Duration:

  • Contractor Full Time

 

About Medical Departures Inc.:

 

https://www.medicaldepartures.com/about/

https://www.dentaldepartures.com/about/

 

Interested? Submit your CV to : [...]

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