French Back Office Customer Support Agent (m/f) - Lisbon

Job type: Full-time

Elevus is a portuguese recruitment agency and we are currently recruiting French speakers to work as Customer Support Agents for our International Client, based in Lisbon – Portugal.



  • Provide support on customers banking related queries primarily through e-mail (e.g. card plafond increases requests) – about Boursorama.
  • Performing other tasks related to the banking activity according to the needs of the project.
  • Coordinate office activities and operations to secure efficiency and compliance to company policies/procedures
  • Create and update records and databases with personnel, financial and other data



  • Fluent level of French and English
  • You have a positive and a can-do attitude
  • You take pride in giving support to people with empathy and show engagement in delivering an excellent servisse
  • You are a team player
  • Previous experience in Customer Services would be a plus



  • Competitive salary
  • Relocation package
  • Health insurance
  • Friendly international environment


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Tel: 21 781 24 50 | Fax: 21 781 24 59

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