Language talents in customer service (m/f/d)

Company: expondo GmbH
Job type: Full-time
Industry: Consumer Products / FMCG
Area/Neighbourhood: Mitte

YOUR CHANCE
Are you looking for an exciting challenge with a variety of tasks and responsibilities?
If so, you are exactly who we are looking for!
As a language talent and country specialist within our customer care department, you would be responsible for all international related matters regarding our products, inquiries, orders, returns and the occasional complaint. You would be with the client from the very beginning of the enquiry and would stay with customer long after the purchase, providing advice and great after sale support and care and in doing so becoming the customers confidant. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 

YOUR PROFILE

  • EXPERTISE. You already have experience in the field of customer care or would like to start your professional life and develop professionally 
  • LANGUAGE. You are fluent in at least two of the following languages: Hungarian, Czech, Finish or German.
  • CUSTOMER SKILLS. Customer orientation and ability to adapt/respond to different types of characters with strong phone contact handling skills, active listening and excellent communication skills.
  • TEAM SPIRIT. You are open-minded and want to get involved within our team and become part of the expondo family!
  • DEVELOPMENT. You appreciate technical devices and are ready to get involved in our wide and varied product portfolio.

 

WHAT IS AWAITING YOU

  • FUTURE. We give you a long-term perspective in a modern global company.
  • DEVELOPMENT. We provide an intensive training program which you can then use to actively shape our success and strategy.
  • FURTHER EDUCATION. We provide language courses in German and English. We also provide the possibilities for further professional and personal development.
  • WORKING HOURS. Flexible working hours and weekends are free.
  • CONDITIONS. 28 holiday days, a fair salary and a performance-based bonus system.
  • FUN. You become part of a colourful team where diversity, humour and mutual support are of importance and is encouraged. You can also look forward to our legendary team events.
  • HEALTH. You can keep fit in our office fitness room and we also offer you a sponsored sports health program at Holmes Place. Additionally, fresh fruits and vegetables and free drinks are available.

 

We look forward to receiving your application and please include your earliest possible starting date and salary expectations.

Apply for this job