Customer Care with German or French or Danish or Dutch

Job type: Full-time
Industry: Other

Join us and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now! Discover yourself the beauty of the Greek nature! Taste our famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!

You will be asked to:

  • Interact effectively with existing customers via Calls, E mails or Chat in both Polish or Czech or Slovak or German or Italian and English.
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.

Benefits:

  • Competitive monthly salary as well as a monthly performance bonus
  • 2 additional salaries per year provided in 3 payments.
  • Excellent relocation support – Flight ticket will be booked and paid. Pick up at airport and 2 weeks free hotel by arrival.
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company
  • Lots of benefits and Discounts for all employees

Job Requirements

  • Proficient level in Polish or Czech or Slovak or German or Danish or Dutch or French or Italian and good command of English.
  • Strong tech skills and familiarity with new technologies.
  • Availability to work in rotating/night shifts and on holidays/weekends.
  • Willingness to work in a fast paced environment.
  • Advanced communication /soft skills.

 

Location: Athens, Greece

Contract: 1 year with the possibility of permanent contract after one year.

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