Customer Service Agent (Dutch, French or Nordic Speakers)

Company: SpotON Connections
Job type: Full-time
Industry: Other

Our international client is looking for Customer Service Agents to join their team in Athens:

Responsibilities:

·         Identify and assess customer’s need to achieve satisfaction.

·         Handle and resolve client’s problems via phone, chat and emails.

·         Provide accurate and valid information by using the right tools.

·         Communicate clearly and gently with all costumers

·         Follow communication procedures, guidelines and policies.

·         Apply innovative solutions to various types of complaints and concerns

·         Maintain a professional attitude in challenging situations

Requirements:

·         Excellent communication and soft skills.

·         Strong Customer Service skills

·         Be native in one of the selected languages and fluent in English.

·         Be capable of handling stressful situations and demanding clients.

Benefits:

·         International modern working environment

·         Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.

·         meal vouchers per month for a full year

·         Monthly performance Bonus & Bonus of referring new colleagues

·         Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc

·         Great relocation package: Airplane Tickets/ Transportation from Airport/

·         2 Weeks Free Accommodation

·         Special Discounts & Offers for all employees

·         2 Extra salaries per year ( Christmas / Easter- Summer)

·         On-site canteen & Casual dress code

·         In-House doctor and examination center & Free Greek courses

·         Employee Relations team to help new hires integrate in the Greek lifestyle and culture

 

Apply for this job

+351 3 005 009 001