Customer Service Agents

Company: CV-Library
Job type: Full-time
GBP 15,000 - GBP 21,000 / Year

My client believes in creating a great place to work where people are inspired, valued and developed and this forms a key part of their strategy. My client is a marketer of collectible goods, and luxury gifts. Their quest for quality collectables gifts has expanded to include a diverse range of items available. Setting new standards of excellence across the entire collectables industry.
Do you have Customer Service experience and are seeking a dynamic and fast paced sales environment with uncapped commission?
We are currently recruiting for Inbound Customer Service Advisors.
You will have excellent communication skills, possess the natural ability to build relationships and rapport with Customers, demonstrating outstanding customer service skills or have a Sales background.
This could be the perfect opportunity for you to develop an outstanding career!
About the role
You will be dealing with Customers enquiring about a diverse product range.
You will be comfortably and confidently with people over the phone ensuring all compliance is adhered to.
Giving advice on products and prices.
Closing sales and upselling where possible.
You will be working in a targeted environment.
You will have excellent communication skills, enjoy working in a busy team and have a positive, can do attitude. There are soft cross selling and up selling targets with this role (hence the excellent commission potential), so experience of this type of sales would be advantageous, but not essential.
We are seeking quick learners with a strong service or sales capability and who are not afraid to take on a challenge. You will enjoy the buzz of working in a sales environment and hitting targets. Our client will engage you in a three-week in-depth Sales training course which will enable you to complete the role effectively, you will then receive one to one support and coaching.
Free car parking provided
lots of work events including yearly Award ceremonies, sales events, incentives and give always.
Hours are Monday to Friday on a shift pattern
Week one 9am to 5pm
Week two 11am to 7pm
You will be required to work three Saturday’s per month, and you will get a day off in the week.
Pay is £15,500 raising to £20,000 uncapped commission
Inbound highest achievers are hitting £1000 to £ 2000+ commission per month

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