Customer service - Czech speaker

Job type: Full-time
Industry: Services

Our client is looking for czech speakers to work as customer service in Athens, Greece!

 

Responsibilities:  
 
• Identify and assess customer’s need to achieve satisfaction. • Handle and resolve client’s problems via phone, chatting and emails. • Provide accurate and valid information by using the right tools. • Communicate clearly and gently with all consumers. • Follow communication procedures, guidelines and policies. 
 
Requirements:  
 
• Have developed communication and soft skills. • Have advanced Tech skills. • Native level in the czech language, fluent level of English.  • Be capable of handling stressful situations and demanding clients. 
 

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