German customer service expert - Relocation covered

Job type: Full-time
Salary: EUR 16,000 / Year
Industry: Services
Area/Neighbourhood: Athens Center

Are you an excellent German speaker, with a good use of the english language?

Does the idea of living and working in Athens, Greece excite you?

If you want to work in a multinational organization, with an excellent working environment, people from all over Europe, with great potential and many more other benefits, then click apply and let us call you!

 

The german customer service expert in this role will have to:

  • act as a liaison between the german market and the company
  • provide product information and resolve any emerging problems that the customer might face with accuracy and efficiency
  • ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
  • be able to liaise with the team leader to resolve any customer technical issues
  • solidify, maintain and sustain customer relations through customer service and technical support

 

The ideal german customer service expert should be:

  • fluent in German, among with excellent oral and written skills in English
  • genuinely excited to help customers
  • patient, empathetic, and passionately communicative
  • able to put themselves in their customers’ shoes and advocate for them when necessary
  • problem-solving oriented
  • able to type quickly and without mistakes

 

For all the successful german customer service experts the company will have:

  • an excellent remuneration package (14 salaries per year)
  • monthly bonus based on performance
  • full relocation package
  • medical insurance
  • excellent work environment with lots of events, sport activities, hr initiatives and so on!

 

Apply today, start living tomorrow!!

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