German customer service expert - Relocation covered

Company: Speakit
Job type: Full-time
Area/Neighbourhood: Athens, Greece

Are you an excellent German speaker, with a good use of the english language?

Does the idea of living and working in Athens, Greece excite you?

If you want to work in a multinational organization, with an excellent working environment, people from all over Europe, with great potential and many more other benefits, then click apply and get ready to fly!

 

The german customer service expert in this role will have to:

  • act as a liaison between the german market and the company
  • provide product information and resolve any emerging problems that the customer might face with accuracy and efficiency
  • ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
  • be able to liaise with the team leader to resolve any customer technical issues
  • solidify, maintain and sustain customer relations through customer service and technical support

The ideal german customer service expert should be:

  • fluent in German, among with excellent oral and written skills in English
  • genuinely excited to help customers
  • patient, empathetic, and passionately communicative
  • able to put themselves in their customers’ shoes and advocate for them when necessary
  • problem-solving oriented
  • able to type quickly and without mistakes

Benefits:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

Apply today, start living tomorrow!

 

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