Hungarian Customer Service Advisor

Company: SpotOn Connections
Job type: Full-time
Salary notes: Competitive
Industry: Consumer Products / FMCG

Our international client is looking for Hungarian speaking Customer Service Agents to join their team in Athens:

Responsibilities:

·       Identify and assess customer’s need to achieve satisfaction.

·       Handle and resolve client’s problems via phone, chat and emails.

·       Provide accurate and valid information by using the right tools.

·       Communicate clearly and gently with all costumers

·       Follow communication procedures, guidelines and policies.

·       Apply innovative solutions to various types of complaints and concerns

·       Maintain a professional attitude in challenging situations

Requirements:

·       Excellent communication and soft skills.

·       Strong Customer Service skills

·       Be native in Hungarian and fluent in English.

·       Be capable of handling stressful situations and demanding clients.

Benefits:

·       International modern working environment

·       Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.

·       meal vouchers per month for a full year

·       Monthly performance Bonus & Bonus of referring new colleagues

·       Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc

·       Great relocation package: Airplane Tickets/ Transportation from Airport/

·       2 Weeks Free Accommodation

·       Special Discounts & Offers for all employees

·       2 Extra salaries per year ( Christmas / Easter- Summer)

·       On-site canteen & Casual dress code

·       In-House doctor and examination center & Free Greek courses

·       Employee Relations team to help new hires integrate in the Greek lifestyle and culture

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