Customer Service Advisor German Speaking

Company: CV-Library
Job type: Full-time
EUR 15,000 - EUR 16,600 / Year

Customer Service Advisor German Speaking

Athens, Greece

Start date immediate

€1,300 Gross per month + 10% monthly bonus +++++

€18-20,000 + Free Flight + 2 weeks FREE Accommodation + Incentives

The Job

You will be providing both Customer Service of our Client’s customers with wide ranging queries. The Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload. You will be expected to handle and resolve customer queries and issues. The role encourages continuous learning and the completion of online training on products and technologies.

Skills required

* Excellent communication skills.

* Native German and fluent English is elimentary

* Good Knowledge of PC (hardware, software, internet)

* Windows,

* Passion about customer services

* Customer focussed and able to provide professional, polite customer service.

* Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.

* Interactive and enthusiastic team player willing to assume new responsibilities

The Offer

* 3 weeks training in English

* 40 hours per week, rotating 7 day shift 8-20:00, 2 days off per week(eg Tuesday and Friday)

* €1,300 Gross per month + €130 monthly bonus +++

* extra salary at Christmas, ½ month extra salary at Easter and ½ month extra salary at Summer holidays.

* Flight ticket to Greece

* Taxi from the airport

* Free Accommodation for 2 weeks

* Free Greek Lessons

* Free water sports and hiking courses

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