French speaking colleagues for family-like team needed :)

Company: 1100 smiles
Job type: Full-time
Industry: Telecommunications


1100 smiles is a small Start-Up based in Thessaloniki. We work with Berlin startups from the fields of design, health, fitness and sustainability who want to outsource parts of their operative business to a specialized team, as the Berlin job market is currently quite saturaded. We offer our customers high quality services.

For one of our clients, a dynamic startup in the field of interior design, we are looking for an employee for our new French speaking customer care team in Thessaloniki as soon as possible.


  • Communication with customers via telephone, e-mail and chat
  • Providing relevant product information to the French-speaking clients
  • Ad hoc help with technical problems
  • Receiving and processing complaints and claims
  • Cooperation with the teams of the German contract customer
  • Actively work on internal processes and take over the roll-out of improvement initiatives
  • Ultimately, it's about making the customer smile - the way you do it is up to you!


  • Excellent knowledge of French (written and oral)
  • English and German skills desirable
  • Experience in customer service / account management is an advantage (but not a must)
  • Positive attitude and the desire to help build our smile culture right from the start
  • High quality work and a penchant for detail
  • Your education is (almost) not important to us
  • Good knowledge of computer tools


  • Attractive salary
  • Nice and modern office in the heart of Thessaloniki near the promenade (WITHOUT call center atmosphere)
  • The opportunity to be part of our start-up team at the new location in Thessaloniki; with far-reaching opportunities for participation
  • Guaranteed full time employment with all the trimmings
  • Trainings, workshops and training opportunities
  • Prospect of leadership responsibility
  • You will become part of a fast-growing team in Thessaloniki and if you want you can grow with us


We look forward to receiving your application and attempt to give you feedback in a few days. Just send us a message, including a CV, a short summary of your present situation and we will get back to you. Promised!

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