Bilingual IT Customer Support // Swedish Market

Company: CPL integrated services
Job type: Full-time
Salary: EUR 26,500 / Year
Salary notes: 26,500 euros / years + Relocation package + Bonus
Industry: Information Technology

Would you like to kick start your international career in IT in a multicultural environment ? 

CPL integrated service is currently looking for new talents to join their multicultural and friendly service desk team.

Our client in Dublin is one of the world's largest in the IT Support profession and works with several major IT brands.

This comes with a generous relocation package to 2000 euros

Our team has experience of relocating the best candidates from all over Europe to Ireland and will help you with anything you need to know to live, work and have fun while in Ireland.

This job is ideal for candidates that are interested in technology and like to help and talk to customers. 

Your duties will include:

  • Exploring new and creative solutions for IT problems
  • Troubleshooting business clients by telephone, call handling systems, email, webchat and SST (self-service tickets) over IT related problems using both Swedish and English languages.
  • Resolve customer problems using the relevant tools and systems
  • Escalate issues when needed
  • Achieve individual and team goals
  • Undertake onsite training and development classes to feed your ambition in IT

Requirements

 Your profile : 

  • You must have an excellent command of Swedish, both oral and written;
  • Have an excellent knowledge of the MS Office suite;
  • Enjoy dealing with people and have excellent communication skills;
  • Have a professional manner and be able to work within a team;
  • Be willing to relocate to Ireland ;
  • A “can do attitude”
  • Experience in communication with customers

Offer

Benefits  : 

  • Performance Bonus
  • Permanent Full time contract : Stable work 
  • Relocation Start-up Package on €2000
  • Competitive salary : 26.500 annually 
  • Flexible working hours. Shift work
  • Excellent opportunity within a growing multinational company;
  • Internal career progression opportunities  
  • Career training and education
  • Free onsite gym
  • Free shuttle bus
  • Team Fun Budget
  • Modern workplace with an international environment
  • Employee Reward and Recognition Programs
  • 21 days holiday + 9 bank holidays
  • Multinational environment dealing with global customers – Build your CV strength

Would you like more information about this opportunity ?

 

Apply for this job