Sr. Manager EU, Delivery Partner & Driver Incident…

Company: Amazon Europe Core
Job type: Full-time

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history! The Amazon EU Delivery Service Partner (EU DSP) team engages with partners to execute Amazon’s last mile delivery services. The EU DSP Driver Escalation team’s primary charter is to manage Delivery Service Partner (DSP) and Delivery Associate (DA) matters regarding fair and professional conduct, workplace escalations, and investig...

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