Service Specialist Luxembourg

Company: CV-Library
Job type: Full-time

Service Specialist Luxembourg
Job ref: JH/50597
Salary: Commensurate with Experience
Working Rights: Please note that as the UK is no longer part of the EU, UK nationals will need a valid working visa to apply for this position.
The role:
This role will be based in Luxembourg on a state of the art manufacturing site. The ideal candidate will have an excellent knowledge of injection molds and processing with a number of years’ experience working in a hands on role specifically with mold tools.
The role will be responsible for identifying, reporting and solving issues relating to the companies range of mold and molding equipment on customer sites but also be able to do this remotely form the Luxembourg site.
Key duties include:
• Review and identify processing issues on machines, tooling and ancillaries
• Following a review of the process discuss resolution options internally and with clients to establish next steps
• Work closely with existing field service personal and mentor/guide service technicians
• Conduct SIF/SIR investigations in the field
• Write and submit detailed reports to the appropriate Regional Service manager
• Average 65% of travel will be in EMEA, a possible 10% will be global travel as required
Your profile:
• You will have a minimum diploma level education in a Technical Engineering Field or in excess of 5 years in an identical position.
• Candidates must have a hands on mold making background
• Strong customer service experience, with the ability to communicate well with others
• Ability to speak, read and write in English to a professional standard
Listgrove is more than a global recruitment partner to its clients in the plastics, packaging, recycling and chemical industries. For over 45 years, we have supported companies with professional advice and successful HR solutions. All assignments are tailored to the client's needs and delivered by expert consultants.
Why select Listgrove?
⦁ Established in 1975
⦁ Recruited in 68 countries
⦁ Recognised International brand
⦁ Exhibited around the world; in Russia, China, India, USA, Middle East, North Africa and extensively throughout Europe
⦁ Global network of candidates and talent data
⦁ Search projects completed across all functions and at all levels of seniority
⦁ Access to a network of offices across the world
For more information and access to a range of testimonials, please visit our website
For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application
Listgrove Limited Registered in England No: (phone number removed)

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