Front Counter Staff (Hugo's Burger Bar)

Company: Hugo's Group
Job type: Full-time
Industry: Catering & Hospitality
Area/Neighbourhood: St Julians

Job Summary: The Front Counter Staff must be passionate about food and willing to work in a fast-paced environment. Working as a crew member at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation as well as time management.

 

Responsibilities:

  • Ensure restaurant cleanliness by clearing tables, returning trays to the kitchen, sweeping/ mopping floors, washing utensils and servicing restrooms
  • Greet customers, record orders and serve food and beverages with a consistently positive and helpful attitude whilst answering any questions about the menu
  • Input orders into a point-of-sale system and accept payments using a credit card reader or cash register whilst calculating change accurately and efficiently as possible
  • Maintain a fast speed of service, especially during rush times
  • Maintain a neat and tidy appearance by adhering to the company dress code
  • Professionally handle guests’ concerns and complaints
  • Work together with the kitchen team to prepare food while following cooking, safety and sanitary requirements

 

Qualifications & Assets:

  • Ability to integrate and work well in a team environment
  • Exceptional communication and interpersonal skills.
  • Positive attitude and commitment to customer satisfaction
  • Previous experience is not necessary but will be considered an asset
  • Self-motivated with the ability to work in a fast-moving environment
  • Willingness to work during peak hours, including nights, weekends, and public holidays

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